Privacy Policy — Studio Shibuya

Effective Date: October 16, 2025

Studio Shibuya, LLC (“Studio Shibuya,” “we,” “our,” or “us”) operates this website and online store (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site, make a purchase, or otherwise interact with us. By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that identifies or could reasonably be linked to you, including your name, shipping and billing addresses, email address, phone number, payment details, and account information when you place an order or sign up for communications.

We also collect data automatically through cookies and analytics tools, such as your IP address, browser type, device information, referring URL, and how you use our Site. We may receive information from third-party partners or service providers assisting with payments, marketing, or fulfillment.

2. How We Use Your Information

  • Process and fulfill orders (including preorders)
  • Communicate with you about your order or account
  • Improve our products, services, and website functionality
  • Personalize your experience on our Site
  • Comply with legal and tax obligations

For preorder transactions, payment is processed immediately upon checkout. Your order will ship at a later date as described in the product listing. You may contact us at any time before shipment for order status or cancellation requests.

Payments are securely processed through trusted third-party providers such as Stripe, PayPal, or other authorized processors. We do not store or have direct access to full credit-card details.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Site, remember your preferences, and analyze how visitors interact with our content. You can manage or disable cookies in your browser settings.

We do not respond to browser “Do Not Track” signals, but we honor legally recognized Global Privacy Control (GPC) requests where applicable.

4. Squarespace and Data Processing Partners

Our website and online store are hosted by Squarespace, Inc., which provides the e-commerce and content-management platform we use to operate this Site. Squarespace collects and processes certain information on our behalf—such as order data, payment details, and analytics—to operate the Site securely and efficiently.

Squarespace may also collect aggregated or technical data about visitors for its own legitimate business purposes. You can read Squarespace’s privacy policy at squarespace.com/privacy.

We may also use integrated third-party tools (for example, email or analytics providers) that collect limited personal information as needed to complete transactions or improve the Site. You can opt out of marketing emails or request deletion of your information at any time by contacting privacy@studioshibuya.com.

5. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to opt out of data sharing for targeted advertising. You can exercise these rights by contacting us or enabling a Global Privacy Control (GPC) signal in your browser. We will not discriminate against you for exercising your privacy rights.

California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA/CPRA). These include the right to know what personal information we collect, request deletion, and opt out of the sale or sharing of personal information. Studio Shibuya does not sell personal information.

6. Data Retention and Security

We retain personal information as long as necessary to provide services, fulfill legal or accounting obligations, resolve disputes, and enforce agreements.

We use SSL encryption and reasonable safeguards to protect your data. However, no system is completely secure, and you use the Site at your own risk.

7. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. We rely on recognized legal mechanisms, such as Standard Contractual Clauses (SCCs), to ensure adequate protection for international data transfers.

8. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect or sell personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new effective date.

10. Contact Us

privacy@studioshibuya.com